Contact Motor Codes

If you cannot find the information you are looking for please try the following:

  • If you’re a consumer and need advice you can call 020 7344 1651 (option 1); lines are open between 9am to 5pm Monday to Friday excluding bank holidays.
  • If you have a dispute and require assistance please visit our Submit Dispute page
  • Alternatively find advice and responses to our most frequently asked questions from the “Advice” tabs which can be accessed from within the menu above or here: New Cars ; Service & Repair; Vehicle Warranties

If you have a general enquiry or cannot find what you’re looking for please use the form below, including your contact information and registration number.

Please allow between 7 – 10 working days for a response excluding bank holidays.

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Please note: Your information including details about your complaint may be shared with any relevant third parties in addition to the subscriber during the course of investigation. This may include the garage, manufacturer and arbitration provider should the case be escalated. However your information will not be used or shared for marketing purposes.

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Call if you're a consumer and wish to submit an enquiry or if you need more info.

020 7344 1651
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Please allow between 7-10 working days for a response to any written enquiries.

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